Training
Instruction Guides

Along with any training provided, I can produce tailor made instruction manuals to suit your specific needs. These can be as basic or as detailed as you require to provide a straight forward, no jargon ‘HOW TO’ guide. The aim of these manuals is primarily to help you remember the training you have had to achieve specific tasks.

 

Support

Ongoing support can be provided in person or by telephone, email or any method to suit your needs. This would usually follow an initial training session and can be very useful to help you avoid the frustration of getting stuck on a simple task for the sake of a quick reminder.

 

Advice

Whether you’re thinking of purchasing new technology or changing/upgrading what you have, whether it’s a device or a service – I can offer independent advice based on your specific needs.

 

After meeting with a client, it may become obvious that they could benefit more from different technology. However, it is often the case that they have bought new technology to try and achieve something that would have been perfectly possible with what they already had!

 

So, why not avoid wasting time and money on unnecessary or wrong purchases by getting a little help and advice first.

 

Examples of technologies I can help with . . .

     Devices

  • Mobile Phones

  • Landline & Answerphones

  • Tablets/iPads

  • PCs/Laptops

  • Digital Cameras

  • TVs & Recording Devices

  • e-Readers

  • PDAs

  • Sat Nav/GPS

This list is not exhaustive - please contact me if you have a specific requirement.

     Services

  • Internet/Broadband/Wi-Fi

  • Online Shopping

  • Staying Safe Online

  • Secure online payment

  • Virus protection

  • Online Banking

  • eMail

  • Mobile Phone Contracts

  • Cloud Services

     Household

  • TV, Home Cinema & Hi-Fi

  • Home Appliances

  • In-Car technology features

  • Home Automation

I can give you one-to-one tuition on your technology in the comfort and convenience of your own home.

 

Typically, I will start with a 'no obligation' visit to assess the technology you have and what your most important requirements are, as well as your current ability and understanding. From this I can suggest a tailored course of training to achieve the goals you have set.

 

Training sessions are charged at £35 per hour, with discounts available for extended or multiple sessions. Please see the bottom of this page for some suggestions of technologies I could help you with.

 

I am DBS checked (formerly known as CRB check) for your peace of mind.

 

Gift Vouchers

Do you know someone else who would benefit from some help with their home technology? Maybe you could help a friend or family member get to grips with their technology by giving them a gift voucher for a training session or course of sessions. It's a novel and thoughtful present that may make their life so much easier.

 

For many older people, using home technology effectively can be a vital way to maintain independence and freedom. From internet shopping to telephone call screening, the right technology can provide both freedom and security to those with reduced mobility or who may be vulnerable.

 

Please use the 'Contact Me' page to get in touch if you would like to discuss purchasing a gift voucher.